Everything you need to know before you start.
A curated list of questions interior designers and studios ask most often.
Product and features
Which inputs work best?
Clean interior renders and well-lit photographs with readable geometry, furniture and lighting. The cleaner the input, the more accurate and stable the result.
Can I generate an interior from scratch, without an input frame?
No. Interender enhances an existing scene instead of drawing from scratch. This is intentional: the result stays predictable and preserves your geometry.
How are Pack and Matrix different from a single generation?
Pack is four atmospheres (morning/day/evening/night) of the same frame in a single run, 25% cheaper than four separate ones. Matrix is six finish variants on the same geometry in one pass. Ready-made flows instead of hand-assembling prompts.
Billing and credits
How do credits work?
1 generation variant = 1 credit. Pack costs 3 credits (4 variants), Matrix 5 credits (6 variants), Sales Render 2 credits with automatic upscaling.
Do unused credits expire?
Monthly plan quota resets at the start of each new month. Separately purchased credit packs do not expire and stay on the balance indefinitely.
Are refunds possible?
Yes, within 14 days under Russian consumer protection law — proportional to unused credits. Details in the public offer.
Which payment provider do you use?
YooKassa. Accepts MIR, Visa, Mastercard, SBP. After payment you automatically receive a tax receipt from the Russian “My Tax” service (self-employed).
Technical questions
What resolution does the service work at?
Source files can be up to 25 MB. Sales Render automatically upscales the final frame to ~4K. Other modes keep the source resolution.
Where are my projects stored?
On encrypted S3-compatible storage. Projects are private by default; you can share via a share-token link.
Can a team use it together?
Yes — the Studio (3 seats) and Business (10 seats) plans share billing, everyone has their own projects, history is preserved.
Didn’t find your question? Write to us, we’ll help.
We reply during Moscow business hours, usually within a few hours. Attach a screenshot and a link to the chat for a faster answer.